Outsourcing services for collection and effective recovery

We provide a comprehensive collection service for the banking and commercial area developing collection strategies that guarantee the recovery of delinquent wallets of credit cards, cars, mortgages, consumptions, promissory notes, bills among others.

For our collection management we have the following basic attributes:

Ethical and respectful behavior stipulated in our statutes.

The promotion of good collection practices.

IVR, Emails, SMS, Chat WhatsApp and Personalized Telephone Collection.

Recovery of portfolios in different arrears (Early, Past Due, Failed, etc)

Portfolio segmentation.

Personalized and constant customer tracking.

Management and recovery of debts maintaining customer loyalty.

Report design to complement, cover and meet the needs of our customers.

Confidentiality and security in the handling of our clients' information.

Ability to learn and train about the general aspects of the creditor, its products and services for collection management: its characteristics, its policies, solution alternatives, etc.

Advice on civil, commercial and labor matters